FAQ

FAQ

Q: Can I use my insurance?

A: Yes, some of our therapists are on insurance panels such as Aetna, Blue Cross Blue Shield and Magellan. However, if we are not a provider for your insurance plan, we will provide you with the information you can use to file for out of network benefits and your insurance company will reimburse you directly. We are not a Medicaid/Medicare provider.

Q: What is the cost of a session?

A: The average cost of an individual session with a Licensed Professional Counselor is $200, which is typically 50 minutes in length. Sessions with a Licensed Professional Counselor Associate range between $130 and $200. Couple sessions are typically $200 and can be more depending on time involved.

Q: What is the cost of testing?

A: On average, the SASSI–4 is $150. The SDI is $150. The PTSI-R is $75. A full drug/alcohol evaluation is $500. These prices can vary depending on the time involved.

Q: What’s the difference between counseling and therapy? How long does this process last?

A: Counseling is typically short term, weeks to months, and assist individuals in managing life stressors and specific problems, which respond to cognitive behavioral and behavioral recommendations. Therapy is a longer process and helps an individual identified the deeper issues that are at the root of their addiction, mental health issues and certain traumas. After meeting with you we will provide you with information regarding the approach that is best for you.

Patient Records Request

House Bill 4224 (89th Regular Session)

House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees, per Section 181.105 of the Health and Safety Code, to prominently post on their website and at any facility detailed instructions to enable a consumer to:

Here’s The Legal Details

Per Texas Health And Safety Code Chapter 611, Page 179 of LPC Rules §611.008

§611.008. Request by Patient or Representative

(a) On receipt of a written request from a patient to examine or copy all or part of the patient’s recorded mental health care information, a professional, as promptly as required under the circumstances but not later than the 15th day after the date of receiving the request, shall:

  • Make the information available for examination during regular business hours and provide a copy to the patient, if requested; or
  • Inform the patient if the information does not exist or cannot be found.

(b) Unless provided for by other state law, the professional may charge a reasonable fee for retrieving or copying mental health care information and is not required to permit examination or copying until the fee is paid unless there is a medical emergency.

(c) A professional may not charge a fee for copying mental health care information under Subsection (b) to the extent the fee is prohibited under Subchapter M, Chapter 161.

How To Make A Proper Records Request

Please note that according to TX law (see above) the facility/counselor from whom you are requesting records has 15 calendar days from the receipt of your request to comply.